Ingredients. Elevated. Terms of Service

These Terms of Service (“Terms”) govern your use of the Ingredients. Elevated.™ mobile application and this website’s Ingredients. Elevated. pages (together, the “service”). The service is published by SEQUOYAH SYSTEMS — A Division of Sequoyah Institute for Technology LLC (“we”, “us”). By downloading or using the service you agree to these Terms. If you do not agree, do not use it.

What the service is

Ingredients. Elevated. lets you look up and scan packaged products and see ingredient information, potential concerns, and better options, along with educational guidance. It is an information tool.

Your license and its limits

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use Ingredients. Elevated. on devices you own or control, for your own non-commercial use, and as the app store you downloaded from permits, including any family-sharing feature it offers. The app is licensed, not sold. We and our licensors keep all rights not expressly granted.

You may not, and may not help anyone else to: copy, modify, translate or create derivative works of the app or its content except as the law expressly allows; sell, rent, lease, lend, redistribute or sublicense it; reverse engineer, decompile or try to extract source code or underlying data sets except to the extent applicable law permits despite this limit; remove proprietary notices or attributions; or use the app to build a competing product or data set.

Free access and Gold access

Free. Product search and barcode scanning, with the product and ingredient information they return, are available without a subscription. Removing a saved item or stopping a watch is always free.

Gold. Ingredients. Elevated. Gold is an optional auto-renewing subscription. In the current version, Gold unlocks Favorites / Watch and My Shield — Block, My Shield — Track and My Shield — Review. The app’s subscription screen shows what Gold includes at the time you subscribe. We describe only features that are actually available. Features and the free/Gold split may change as described under “Changes to the service and to these Terms.”

Price. The price, billing period (for example monthly or annual), currency, taxes and any introductory offer or free trial are shown to you at checkout by Apple or Google before you confirm, and that disclosed price is the price that applies. We do not state a price on this page. Subscription title: Ingredients. Elevated. Gold. Length: as shown at checkout. Links to our Privacy Policy and these Terms are provided here and in the app.

Store-managed purchases, billing, renewals, cancellation and refunds

Gold subscriptions are sold and billed by Apple (App Store) or Google (Google Play), not by us, and each purchase is also governed by that store’s terms. We do not receive or store your payment card details. We use RevenueCat to confirm whether your subscription is active so the app can unlock the right features. The rules differ by store:

If you subscribed through the Apple App Store:

• Payment is charged to your Apple ID account at confirmation of purchase. Apple may charge for the next period shortly before it begins, as its terms describe.
• The subscription renews automatically for the same period at the then-current price until you cancel. To avoid being charged for the next period, turn off auto-renew in your Apple ID subscription settings before the renewal date shown there. Apple’s terms determine exactly when a cancellation takes effect, and you keep access for the period you have already paid for unless Apple says otherwise.
• Manage or turn off auto-renew in your Apple ID account settings (Settings > your name > Subscriptions). Deleting the app does not cancel the subscription.
• If Apple offers a free trial or introductory price, it is shown in the purchase sheet; a trial may convert to a paid subscription unless cancelled in time under Apple’s terms.
• Price increases, Family Sharing, failed payments and refund requests are handled by Apple under its policies. We cannot issue refunds for App Store purchases.

If you subscribed through Google Play:

• Payment is charged to your Google Play payment method at the start of each billing period; Google may authorize or charge shortly before renewal, as its terms describe.
• The subscription renews automatically until you cancel. To avoid being charged for the next period, cancel before the renewal date shown in your Google Play subscriptions. Cancelling stops future renewals and you keep access for the period you have already paid for. Google’s terms determine exactly when a cancellation takes effect.
• Manage or cancel in Google Play: Subscriptions in the Play Store, or your device Settings > Google > Payments & subscriptions. Uninstalling the app does not cancel the subscription.
• If Google offers a free trial or introductory price, it is shown before you confirm; a trial may convert to a paid subscription unless cancelled in time under Google’s terms.
• Price increases, family arrangements, failed payments and refund requests are handled by Google under its policies. We cannot issue refunds for Google Play purchases.

For both stores: Introductory prices, free trials and other offers apply only where the store shows them to you at purchase, and the store determines eligibility; an offer available on one store is not promised on the other. If a payment fails, the store may suspend or end your paid access. Taxes and currency are set by the store. Deleting your Ingredients. Elevated. account does not cancel a subscription; cancel it with Apple or Google. We do not promise refunds, but nothing in these Terms removes any refund or withdrawal right you have under the law where you live or under the store’s own policy. You can restore an active subscription on a new device using the restore option in the app, signed in to the same Apple ID or Google account.

Relationship to the store terms. Apple’s Standard End User License Agreement (EULA) is the default license for apps from the Apple App Store and, as written, also covers content and services accessed or purchased within the app. It applies unless a custom license agreement for your region is shown on the app’s App Store page, in which case that agreement applies in its place. For Apple users, these Terms add service-specific rules and do not replace that license. If these Terms and the license Apple applies conflict about your license to use the app on an Apple device, the Apple license controls on that point. Apple’s license has its own warranty, liability and governing-law provisions for the app license; they do not by themselves govern the other parts of these Terms, the website, or purchases made through Google Play. If you downloaded from Google Play, Google Play’s terms apply to the purchase, and these Terms are the end user license terms between you and us.

Apple-specific acknowledgements. For the app on Apple devices: (a) these Terms are between you and us only, not Apple, and we, not Apple, are solely responsible for the app and its content; (b) we, not Apple, are responsible for maintenance and support (see Support), and Apple has no obligation to provide any; (c) if the app fails to meet an applicable warranty, you may notify Apple, which will refund the purchase price of the app (if any), and otherwise, to the maximum extent the law allows, Apple has no warranty obligation and other warranty claims are our responsibility; (d) we, not Apple, are responsible for claims by you or anyone else relating to the app or your use of it, including product liability claims, claims that the app does not meet a legal or regulatory requirement, and consumer-protection claims; (e) we, not Apple, are responsible for investigating and resolving third-party intellectual property infringement claims about the app; (f) you must comply with applicable third-party terms, such as your mobile data provider’s, when using the app; and (g) Apple and its subsidiaries are third-party beneficiaries of these Terms for Apple users and may enforce them against you. We, not Google, are likewise responsible for the app on Google Play. Questions, complaints or claims about the app go to us at the contact details in the Contact section.

Accuracy, changing formulations and data sources

Product information comes from a mix of sources, including public databases such as USDA FoodData Central, manufacturer labels and other third-party data, and some of it is processed automatically. That data may be incomplete, out of date, mis-matched to the wrong product, or wrong. Manufacturers change formulations, sizes, recipes and packaging without notice, and the same brand can differ by country, region or production batch. A barcode can be misread, reused or linked to the wrong product. We do not independently verify every entry, and we do not guarantee that it is accurate, complete or current.

Always read the physical label on the product you are holding. If the label and the app disagree, trust the label. If you find a product or ingredient that looks wrong, email legal@sequoyahinstitutefortechnology.com with the product name and barcode and we will review it.

Ingredient research and health-related information

Ingredients. Elevated. provides general information and educational guidance about ingredients, drawn from the sources and criteria we use. It does not provide medical, dietary, nutritional, allergy or other professional advice, does not diagnose, treat or prevent any condition, and is not a substitute for advice from a qualified health professional about your own situation. Using the app does not create a professional or clinician relationship with us.

A concern, rating, suggestion or “better option” shown in the app reflects the information and criteria we use, not a judgment about what is right for you. Research and scientific understanding about ingredients change and are sometimes contested. A missing concern, or a My Shield result that shows no match, does not mean a product is safe for you. The app may not show every ingredient, trace allergen, cross-contact risk or processing aid. If you have an allergy, intolerance or medical condition, are pregnant, or take medication, check labels yourself and consult a professional. In an emergency, call your local emergency number.

My Shield

My Shield — Block, My Shield — Track and My Shield — Review (Gold) let you act on ingredients and preferences that you choose. They work only from the product data available to the app and the settings you enter, so they can miss an ingredient or flag a product incorrectly. You remain responsible for the choices you make, and My Shield results are not a guarantee of safety, suitability or compliance with any diet, allergy plan or medical instruction.

Better Options, Local and third-party products

Suggestions of alternative products in Better Options are informational. Better Options and Local contain no paid placements, no sponsored recommendations and no affiliate links, and we are not paid by any brand, seller or store to feature a product or place. We do not endorse products or sellers, and a listing does not mean we verified a product’s claims, availability or price.

Store locations and local listings in the Local tab are based on third-party map data and may be inaccurate, closed, moved or out of date; check with the store before you travel. Where a feature uses your location, it does so only with the permission you give on your device, as described in the Privacy Policy.

Your account

Some features require an account. You must give accurate information, including a working email address, and keep it current. You are responsible for keeping your sign-in credentials confidential and for activity under your account, and you should not share your account or let others use it. Tell us promptly at legal@sequoyahinstitutefortechnology.com if you believe your account has been used without permission.

You must be at least 13 years old to create an account. Ingredients. Elevated. is not directed to children under 13. Where the law of your country sets a higher age for consent, that age applies.

You can delete your account at any time in the app or through our account deletion page. How we handle information is described in our Privacy Policy, which is not part of these Terms but explains our data practices.

Acceptable use

You agree to use the service lawfully and in good faith. You may not:

• break, bypass or disable security features, usage limits, entitlement or subscription checks;
• access the service by automated means, or scrape, crawl, bulk-download or systematically copy its content or data, except as a public search engine does under our robots rules;
• use the service or its content to train, fine-tune or benchmark a machine-learning model without our written permission;
• interfere with or overload the service, introduce malicious code, or probe it for vulnerabilities without our permission;
• impersonate anyone, use another person’s account, or misrepresent your affiliation;
• resell, republish or commercially exploit the service or its content;
• submit incorrect product reports in bulk or to manipulate results or ratings;
• use the service in violation of applicable law or anyone else’s rights.

Intellectual property and feedback

Ingredients. Elevated., its software, design, selection and arrangement of content, names and logos are owned by Sequoyah Institute for Technology LLC or its licensors and are protected by copyright, trademark and other laws. Ingredients. Elevated.™ is a mark of Sequoyah Institute for Technology LLC. Nothing in these Terms gives you any right to use our names, marks or logos.

Some content comes from third-party or openly licensed sources and remains subject to its own license and attribution terms, as noted in the app or on this website. Nothing in these Terms transfers ownership of that content to you, and nothing restricts rights you hold under an open license.

If you send us suggestions, corrections or other feedback, you allow us to use them without payment or obligation to you, and without crediting you. If you believe content in the service infringes your copyright or other rights, email legal@sequoyahinstitutefortechnology.com with the details, and we will review it.

Third-party services and content

The service depends on and may link to services we do not control, including Apple and Google, RevenueCat, data and content sources, map and location data, and websites. They are governed by their own terms and privacy practices. We are not responsible for their content, availability, accuracy or conduct, may add or remove them at any time, and using them is at your own risk. Information from them is displayed for general information only.

Support

Support information is on our Support page, or email legal@sequoyahinstitutefortechnology.com. We aim to reply within 2 business days; this is a goal, not a guarantee. We provide support for the app; Apple and Google do not.

Changes to the service and to these Terms

We may add, change, suspend or discontinue features or content, including the split between free and Gold features, with notice in the app or on this website where a change is significant. We may update these Terms. For significant changes we will update the effective date and give notice in the app or on this page before the change takes effect where practical. Continuing to use the service after a change takes effect means you accept the updated Terms; if you do not accept them, stop using the service and cancel any subscription with Apple or Google. Changes to subscription prices are made through the store’s own price-change process, which may require your consent.

Suspension and termination

You may stop using the service at any time. We may suspend or end your access, with notice where practical, if you violate these Terms, if your use creates risk or legal exposure for us or others, if we must do so to comply with the law, or if we discontinue the service. Your license ends when these Terms end. Ending access does not by itself cancel a store subscription; cancel it with Apple or Google. Sections that by their nature should survive termination, including intellectual property, disclaimers, limits of liability and general terms, survive.

Disclaimers

The service is provided “as is” and “as available.” To the extent the law allows, we do not make promises that the service will be uninterrupted, error-free or fit for a particular purpose, and we do not give warranties of any kind about it, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that content is accurate, complete or current, or that the service is free of harmful components. You are responsible for decisions you make using the service. Some places do not allow some of these exclusions, so they may not apply to you.

Limits of liability

To the extent the law allows, we are not liable for indirect or consequential losses arising from your use of the service, including loss of data, profits or goodwill, or for events beyond our reasonable control such as outages of networks, device makers, stores or other providers. Nothing in these Terms limits any right or liability that cannot be limited under applicable law, including consumer rights where you live, liability for fraud, and liability for death or personal injury caused by our negligence. Where Apple’s license applies to your use of the app on an Apple device, it contains its own limits; they apply to that license in addition to this section and do not extend to our other services.

Legal compliance

You agree to comply with laws that apply to your use of the service, including export, sanctions and trade laws. You confirm that you are not in a country or on a list that prohibits you from receiving the app under United States or local law. If the service is used by or for a U.S. government customer, it is commercial software licensed on the same terms as everyone else.

General

These Terms, together with the store terms described above, are the whole agreement between you and us about the service and replace earlier understandings about it. If part of these Terms cannot be enforced, the rest stays in effect. If we do not enforce a right right away, we have not given it up. You may not transfer your rights under these Terms; we may transfer ours as part of a business reorganization or sale, with notice where the law requires. We may give notice by posting in the app or on this website, or by email to the address on your account. These Terms do not choose a governing law or court; your rights under the law where you live, and any governing-law term in the Apple license that applies to your Apple-device license, are not affected.

Contact

SEQUOYAH SYSTEMS — A Division of Sequoyah Institute for Technology LLC
Email: legal@sequoyahinstitutefortechnology.com